Prime 1 Care

REFER A CLIENT

Privacy Statement

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Privacy Statement

This is Prime 1 Care’s privacy policy that outlines how we handle Personal Information of users of our website.

Your Agreement:
By accessing our website, you consent to the collection and use of the information you provide in the manner we describe in this policy.

What Personal Information do we collect and hold?
We may collect personal information about users of our website, including but not limited to:

  • Name
  • Email Address
  • Telephone Number
  • Photograph
  • Any additional information you provide on our website.

When do we collect information?
We collect personal information when you provide it during the registration process and other interactions on our website. This includes engaging with other users through email or other communication methods. We also use cookies and other technologies to gather information on how you navigate our website.

If you choose not to provide Personal Information, you may not be able to complete the registration, and we may not be able to contact you.

How do we use Personal Information?
We use your Personal Information to:

  • Verify your identity for service provision, transaction processing, and support requests resolution.
  • Personalize your experience by using your details for advertising and other purposes.
  • Update you with operational news and website-related information, including disruptions and security updates.
  • Provide information requested by you or, with your consent, marketing information about products and services that may interest you.
  • Analyze website activity to improve user experience.
  • Monitor activity for potential fraudulent behavior.
  • Manage our relationship with you, respond to comments, feedback, and queries.
  • Send you information about additional services or offerings, with the option to opt-out.
  • Manage legal and operational affairs.
  • Perform general administrative and performance functions.

Updates to this Statement:
We may update this statement to align with legal requirements or changes in privacy management. Any changes will be effective immediately. We will make reasonable efforts to inform you about changes to this statement, and we encourage you to check it periodically.

How to contact us?
If you have questions or concerns about your Personal Information or this privacy policy, you can contact us by:

Email: info@prime1care.com.au
Mail: PO Box 224 Bankstown 1885 NSW
Phone: 1300 683 803

If you have a complaint about our compliance with the Act and we haven’t resolved it within 30 days after you first notified us, you can refer it to OAIC by visiting their site www.oaic.gov.au.

Last Updated August 2023