Prime 1 Care was founded with a clear purpose — to provide high-quality disability support that truly puts people first. We understand that every individual’s journey is unique, which is why we take the time to listen, understand, and tailor our services to meet each participant’s specific needs and goals.
Our mission is to empower individuals living with disability by providing personalised, respectful, and reliable support that enhances independence and quality of life. We are dedicated to delivering services that align with each participant’s goals, preferences, and lifestyle while maintaining the highest standards of care and professionalism.
Our vision is to create a supportive and inclusive community where individuals of all abilities are given the opportunity to thrive. We strive to be a leading disability support provider known for compassionate care, strong relationships, and positive outcomes for participants and their families.
We treat every individual with dignity, empathy, and understanding, recognising their rights, choices, and lived experiences.
Our services are tailored around the individual. We listen carefully and work collaboratively to ensure support reflects personal goals and preferences.
We support participants to make informed decisions and live as independently as possible, with confidence and control over their care.
At Prime 1 Care, our approach is built on collaboration, transparency, and trust. We work alongside participants and their support networks to develop care plans that are flexible, practical, and responsive to changing needs.
Our support workers are carefully selected and trained to deliver care that is respectful, culturally sensitive, and aligned with NDIS standards. We continuously review our services to ensure we are providing safe, effective, and meaningful support that evolves with each participant’s journey.
Level 8, 25 Restwell Street,
Bankstown, NSW 2200
Level 5, 25 12 Clarke Street Sunshine,
VIC 3020
Level 4 & 5, 15 moore street Canberra ACT 2601
Prime 1 Care acknowledges the traditional custodians throughout Australia and their continuing connection to the land, sea and community. We pay respect to all Aboriginal and Torres strait islander peoples, their cultures and their elders, past and present.