Raising the Standard of CareNational Enquiries: 02 9129 0300

About Prime 1 Care

Care with the person at its centre.

Prime 1 Care brings together disability support, community nursing and supported living enquiries through one national point of contact.

A practical approach.
A human connection.

Support is personal. It happens in someone’s home, around their routines and in the communities where they live.

Our service offering spans daily living, community participation, nursing, coordination and accommodation enquiries. More complex situations begin with a conversation about the person’s needs, existing supports and the requirements for a safe arrangement.

We welcome participants, families and professional referrers. We make the next step clear: understand the enquiry, check suitability and availability, then agree the service before it begins.

What shapes the conversation

Your choices

The participant’s goals, routines and communication preferences are central to planning. Ask to involve the people you trust.

The whole support picture

Physical needs, mental health, culture, relationships and the home environment may all affect a workable arrangement.

Clear responsibilities

A good plan explains the service, the people involved, the costs and what happens if support needs change.

Evidence and accountability

Trust grows through
clear answers.

Prime 1 Care’s existing service information identifies the organisation as an NDIS registered provider. Ask for current registration details, the relevant service scope and the qualifications needed for your proposed support.

We invite questions about worker matching, clinical responsibilities, safeguarding, feedback and service terms.

Quality and safeguarding

One national team

Let’s talk about what matters to you.

A first conversation can help clarify your support needs, location and next steps.

National Enquiries: 02 9129 0300