Your choices
The participant’s goals, routines and communication preferences are central to planning. Ask to involve the people you trust.
About Prime 1 Care
Prime 1 Care brings together disability support, community nursing and supported living enquiries through one national point of contact.
Support is personal. It happens in someone’s home, around their routines and in the communities where they live.
Our service offering spans daily living, community participation, nursing, coordination and accommodation enquiries. More complex situations begin with a conversation about the person’s needs, existing supports and the requirements for a safe arrangement.
We welcome participants, families and professional referrers. We make the next step clear: understand the enquiry, check suitability and availability, then agree the service before it begins.
The participant’s goals, routines and communication preferences are central to planning. Ask to involve the people you trust.
Physical needs, mental health, culture, relationships and the home environment may all affect a workable arrangement.
A good plan explains the service, the people involved, the costs and what happens if support needs change.
Evidence and accountability
Prime 1 Care’s existing service information identifies the organisation as an NDIS registered provider. Ask for current registration details, the relevant service scope and the qualifications needed for your proposed support.
We invite questions about worker matching, clinical responsibilities, safeguarding, feedback and service terms.
Quality and safeguardingOne national team
A first conversation can help clarify your support needs, location and next steps.
National Enquiries: 02 9129 0300