Home and community routines
Describe the help you need at home and the activities you would like to attend. Include any personal care, mobility or communication requirements that workers need to understand.
Queensland · Service area enquiries
Talk with Prime 1 Care about NDIS support in Townsville and the help you need to live and participate in your community. We begin with your goals, the tasks involved and the arrangements that keep support practical for you and your household.
Local planning
Describe the help you need at home and the activities you would like to attend. Include any personal care, mobility or communication requirements that workers need to understand.
Ask how cancelled visits, weather disruptions and unexpected changes would be communicated. Agree who to contact and what backup arrangements are appropriate for your support needs.
If support is needed outside Townsville, give the exact locality and expected travel. Regional enquiries need individual confirmation of availability, timing and costs.
Discuss your support
These are services and referral pathways you can discuss with our national team. Availability and suitability in Townsville must be confirmed for the specific support required.
QLD
Townsville, Kirwan, Aitkenvale, Annandale.
This is a service region, not an advertised Prime 1 Care office. The map shows the area, not a branch address.
Outreach beyond these areas, worker travel and any associated costs need a separate agreement. Mention language, cultural or communication preferences when enquiring.
View the Townsville area on Google MapsYour questions
Start with the support you need and your suburb or postcode. Prime 1 Care can discuss enquiries in Townsville, explain relevant services and confirm local availability. Call 02 9129 0300 or use our contact form.
The best fit depends on your needs, preferences and the skills required for your support. Compare relevant experience, worker availability, communication, service agreements and how concerns are handled. Ask Prime 1 Care these questions before deciding.
Yes. Provide the exact locality and the type and frequency of support you need. Coverage outside the city, worker travel and any related costs must be confirmed with the team.
Yes. With the participant’s consent or appropriate authority, a family member, support coordinator or other representative can contact our team. Use the contact form and select that you are enquiring for a client or family member.
Confirm the service, worker skills, available days, start date, prices, travel charges and cancellation terms. Ask how the service relates to your plan and agree on a written service arrangement before support begins.
One national team
Share your suburb or locality, the broad support needed and your preferred timing. Please keep sensitive records out of the initial enquiry.
National Enquiries: 02 9129 0300