Raising the Standard of CareNational Enquiries: 02 9129 0300

Our services

Respite & short term support

Planned respite enquiries for participants and families who want to explore a temporary support arrangement or short stay.

Plan around the participant

A short stay or respite arrangement should consider the participant’s routine, preferences, relationships and goals. Discuss personal care, communication, mobility and any nursing requirements at the outset.

Be clear about what is included

Accommodation, assistance, activities, meals and transport may involve different arrangements. Ask for a clear description of the service, staffing, costs and what the participant needs to bring.

Confirm funding and availability

Do not assume that a stay, holiday or break is funded under an NDIS plan. The relevant funding requirements and the specific service arrangement need confirmation before booking.

Complex support during a short stay

If the person needs high intensity assistance, medication support or behaviour plan implementation, discuss the required plans and worker skills. Availability for standard support does not confirm capacity for every complex need.

Your questions

Clear answers. A place to start.

Can I enquire about Short Term Accommodation or STA?

Yes. Explain the dates, location and support required. Prime 1 Care can discuss current options and what needs to be confirmed, including suitability, availability, inclusions and funding.

Can respite be arranged urgently?

Call the national team to discuss timing and availability. An urgent enquiry does not guarantee a placement. Website forms and general enquiry channels are not emergency services.

One national team

A clear next step for your support.

Tell us your region and the support you are seeking. We will discuss suitability, availability and what happens next.

National Enquiries: 02 9129 0300