Support across the ACT
Include your suburb and the places you regularly travel to. This helps the team discuss worker scheduling and whether the requested service is available for your routine.
Australian Capital Territory · Service area enquiries
Find out about NDIS support in Canberra, from help with daily routines to community nursing and support coordination. Prime 1 Care can discuss your goals and how support fits alongside family, work, study and existing services in the ACT.
Local planning
Include your suburb and the places you regularly travel to. This helps the team discuss worker scheduling and whether the requested service is available for your routine.
Describe what assistance is needed before, during and after an outing. Personal support, nursing tasks and transport arrangements need to be discussed separately so responsibilities are clear.
Call ahead to confirm meeting arrangements and accessibility needs. A phone discussion can help identify the service and information needed before an appointment.
Discuss your support
These are services and referral pathways you can discuss with our national team. Availability and suitability in Canberra must be confirmed for the specific support required.
ACT
Belconnen, Gungahlin, Woden, Tuggeranong.
Our Canberra office is at Levels 4 & 5, 15 Moore Street, Canberra ACT 2601. Contact the national team to arrange a visit.
Outreach beyond these areas, worker travel and any associated costs need a separate agreement. Mention language, cultural or communication preferences when enquiring.
View the Canberra area on Google MapsYour questions
Start with the support you need and your suburb or postcode. Prime 1 Care can discuss enquiries in Canberra, explain relevant services and confirm local availability. Call 02 9129 0300 or use our contact form.
The best fit depends on your needs, preferences and the skills required for your support. Compare relevant experience, worker availability, communication, service agreements and how concerns are handled. Ask Prime 1 Care these questions before deciding.
Contact Prime 1 Care on 02 9129 0300 to arrange a discussion and confirm meeting details. Let the team know about communication, mobility or interpreter requirements beforehand.
Yes. With the participant’s consent or appropriate authority, a family member, support coordinator or other representative can contact our team. Use the contact form and select that you are enquiring for a client or family member.
Confirm the service, worker skills, available days, start date, prices, travel charges and cancellation terms. Ask how the service relates to your plan and agree on a written service arrangement before support begins.
One national team
Share your suburb or locality, the broad support needed and your preferred timing. Please keep sensitive records out of the initial enquiry.
National Enquiries: 02 9129 0300