Match the service to your suburb
Melbourne enquiries should include a postcode and the locations where support is needed. Ask the team to confirm service availability and the practical travel arrangements.
Victoria · Service area enquiries
Discuss NDIS support in Melbourne with Prime 1 Care. Whether you need help at home, nursing support or assistance to participate in the community, your suburb and daily routine are the starting point for a useful conversation.
Local planning
Melbourne enquiries should include a postcode and the locations where support is needed. Ask the team to confirm service availability and the practical travel arrangements.
Tell us about your communication style, preferred support times and the skills a worker needs. Include how family, carers or a support coordinator should be involved.
Please call before attending an office. The team can confirm the current meeting address, access arrangements and whether a phone discussion would suit your needs.
Discuss your support
These are services and referral pathways you can discuss with our national team. Availability and suitability in Melbourne must be confirmed for the specific support required.
VIC
Sunshine, western Melbourne, northern Melbourne, other Melbourne suburbs.
Our Melbourne office is in Sunshine. Contact the national team to confirm the current street address and arrange a visit.
Outreach beyond these areas, worker travel and any associated costs need a separate agreement. Mention language, cultural or communication preferences when enquiring.
View the Melbourne area on Google MapsYour questions
Start with the support you need and your suburb or postcode. Prime 1 Care can discuss enquiries in Melbourne, explain relevant services and confirm local availability. Call 02 9129 0300 or use our contact form.
The best fit depends on your needs, preferences and the skills required for your support. Compare relevant experience, worker availability, communication, service agreements and how concerns are handled. Ask Prime 1 Care these questions before deciding.
Ask the team about your particular Melbourne suburb and the service you need. Availability and worker travel are confirmed individually before support arrangements are agreed.
Yes. With the participant’s consent or appropriate authority, a family member, support coordinator or other representative can contact our team. Use the contact form and select that you are enquiring for a client or family member.
Confirm the service, worker skills, available days, start date, prices, travel charges and cancellation terms. Ask how the service relates to your plan and agree on a written service arrangement before support begins.
One national team
Share your suburb or locality, the broad support needed and your preferred timing. Please keep sensitive records out of the initial enquiry.
National Enquiries: 02 9129 0300