Raising the Standard of CareNational Enquiries: 02 9129 0300

Our services

Complex physical disability support

Personal support and nursing enquiries for people whose physical disability affects mobility, daily routines or the assistance needed to live at home.

Start with everyday life

Discuss personal care, transfers, positioning, meals, communication and participation in the community. Support should reflect what the person can do, their preferences and how they want assistance to be provided.

Acquired brain injury and neurological disability

An acquired brain injury or neurological condition may affect physical function, fatigue, communication, memory or behaviour in different combinations. Planning should consider these individual effects alongside existing clinical and therapy advice.

Equipment and the home environment

Discuss access, mobility equipment and any transfer or manual handling instructions. The responsibilities of support workers, nurses, therapists and equipment providers need to be clear before support begins.

Care as needs change

Changes after a hospital admission or over time can affect support hours and worker requirements. Ask how a change in needs will trigger review of the agreed support plan and arrangements.

Your questions

Clear answers. A place to start.

Can support combine personal care and nursing?

Yes, the two types of assistance can be discussed together. Nursing tasks and personal support have different requirements, so the team will confirm the appropriate roles, plans and availability.

Do you support people with acquired brain injury?

Prime 1 Care welcomes acquired brain injury support enquiries. Suitability is assessed against the person’s actual support needs, environment, required skills and available services, rather than diagnosis alone.

One national team

A clear next step for your support.

Tell us your region and the support you are seeking. We will discuss suitability, availability and what happens next.

National Enquiries: 02 9129 0300