Raising the Standard of CareNational Enquiries: 02 9129 0300

Our services

Community access & participation

Support to take part in the activities, relationships and everyday experiences that matter to you.

Your goals set the direction

Community participation can involve social activities, shopping, appointments, recreation or exploring a new interest. Start with what you want to do and the assistance that makes it possible.

Plan the whole outing

Consider getting ready, travel, access at the destination and returning home. Discuss mobility, personal care, communication and any health-related needs across the whole activity.

Confidence at your pace

Support should reflect the person’s preferences and energy, including sensory needs or anxiety about unfamiliar settings. Agree how choices and changes will be communicated during an outing.

Clear travel arrangements

Confirm the worker’s role, accessible transport, any support time during travel and related costs before agreeing to a schedule. Transport availability is not assumed.

Your questions

Clear answers. A place to start.

Can support include attending an appointment?

Discuss the assistance needed before, during and after the appointment. The team will check availability and clarify the worker’s role, transport and any personal or clinical support requirements.

Do I have to join group activities?

Discuss the type of participation you prefer. Individual and group arrangements have different availability and support requirements; the participant’s goals should guide the conversation.

One national team

A clear next step for your support.

Tell us your region and the support you are seeking. We will discuss suitability, availability and what happens next.

National Enquiries: 02 9129 0300