Start with your part of Sydney
Travel across Sydney can affect scheduling. Tell us where support starts and finishes, including regular appointments, community activities and any access or parking requirements.
New South Wales · Service area enquiries
Prime 1 Care provides NDIS and disability support information for Sydney participants, families and support coordinators. Start with your suburb, the service you need and your preferred routine so our team can discuss a practical support arrangement.
Local planning
Travel across Sydney can affect scheduling. Tell us where support starts and finishes, including regular appointments, community activities and any access or parking requirements.
If several providers are involved, identify the main contact and the tasks each service is responsible for. Agree how updates and changes will be shared with your consent.
Tell us about current support, preferred workers and any timing constraints. Discuss notice requirements under your existing agreement before setting a new start date.
Discuss your support
These are services and referral pathways you can discuss with our national team. Availability and suitability in Sydney must be confirmed for the specific support required.
NSW
Bankstown, Liverpool, Parramatta, Blacktown.
Our Sydney office is at Level 8, 25 Restwell Street, Bankstown NSW 2200. Contact the national team before visiting.
Outreach beyond these areas, worker travel and any associated costs need a separate agreement. Mention language, cultural or communication preferences when enquiring.
View the Sydney area on Google MapsYour questions
Start with the support you need and your suburb or postcode. Prime 1 Care can discuss enquiries in Sydney, explain relevant services and confirm local availability. Call 02 9129 0300 or use our contact form.
The best fit depends on your needs, preferences and the skills required for your support. Compare relevant experience, worker availability, communication, service agreements and how concerns are handled. Ask Prime 1 Care these questions before deciding.
Our Bankstown, Liverpool, Parramatta and Blacktown pages provide more local information. For another Sydney suburb, contact our team with your postcode and the support you need.
Yes. With the participant’s consent or appropriate authority, a family member, support coordinator or other representative can contact our team. Use the contact form and select that you are enquiring for a client or family member.
Confirm the service, worker skills, available days, start date, prices, travel charges and cancellation terms. Ask how the service relates to your plan and agree on a written service arrangement before support begins.
One national team
Share your suburb or locality, the broad support needed and your preferred timing. Please keep sensitive records out of the initial enquiry.
National Enquiries: 02 9129 0300