Instagram Facebook-f Linkedin
Facebook Instagram Linkedin-in Tiktok
logo
REFERRAL FORM
STAFF PORTAL
NDIS Provider
logo

Disability Support Canberra

Compassionate, Reliable Support for People with Disability in Canberra

At Prime 1 Care, we are dedicated to providing high-quality disability support services tailored for residents of Canberra and the ACT region. Our commitment to each individual’s comfort, dignity, and independence drives every aspect of our service delivery.

Whether you require in-home care, support coordination, specialist accommodation, or daily living assistance, our team stands ready to assist you with professionalism, compassion, and respect.

contact us today

Why Choose Prime 1 Care in Canberra?

  • Registered, Compliant Service Provider – We are a fully registered provider under the NDIS Quality and Safeguards Commission. We comply with all regulatory requirements to ensure safe, transparent, and high-quality support.
  • Person-Centred Care Plans – We understand that each person’s needs, goals, and preferences are unique. That’s why we build personalised care plans based on a consultation, so you receive the support that fits your lifestyle and ambitions.
  • Support for Diverse Communities – Our team includes caregivers from a variety of cultural backgrounds, enabling us to provide culturally-sensitive care and support for people from CALD (Culturally and Linguistically Diverse) communities.
  • Capability to Manage Complex Needs – For individuals with high physical support requirements, complex medical needs, or intensive care demands, we offer high-intensity support and, where necessary, 24/7 care arrangements. 
  • Seamless Service Process – From first contact to ongoing support, we strive to make the experience as simple and stress-free as possible. Our process includes consultation, tailored care planning, and ongoing review.

Our Canberra Disability Support Services

We offer a comprehensive range of services for individuals living with disability in Canberra.

In-Home Support & Daily Living Assistance

We help you with everyday tasks, personal care, household support, transport, and community access, enabling you to remain living at home, independently and comfortably.

High-Intensity & Complex Care

For participants with significant support needs, chronic health conditions or complex disabilities, we provide high-intensity care, medical support, nursing assistance and overnight care if required. Our trained support workers and registered nurses ensure that health, safety, and personal dignity are maintained at all times.

Support Coordination & Plan Management

Navigating the National Disability Insurance Scheme (NDIS) can feel overwhelming. We assist you with plan management, support coordination, liaising with allied health professionals, and ensuring that you make the most of your NDIS funding.

Specialist Disability Accommodation (SDA)

If you have high to very high support needs and require a purpose-built, accessible living environment, we help you access Specialist Disability Accommodation (SDA), safe, comfortable housing designed to meet complex care requirements under the NDIS.

Home Modification & Accessibility Support

For those who need modifications at home, such as accessible bathrooms, ramps, or mobility-friendly layouts, we work to improve safety, comfort, and independence in the home environment.

Respite & Short-Term Support

We also offer respite services to give primary carers a break, or provide short-term in-home support during recovery, transitions, or when regular carer availability is limited.

How It Works: A Simple, Respectful Process?

1. Contact Us

Reach out via phone (0290001446) to discuss your needs and eligibility.

2. Consultation & Assessment

We schedule a consultation to understand your situation, preferences, and support requirements.

3. Personalised Care Plan

Based on the consultation, we develop a tailored care plan aligned with your goals and NDIS funding.

4. Support Delivery

Our support workers or care team begin delivering the agreed services, with regular review to adapt as your needs evolve.

5. Ongoing Review & Adjustment

We continually monitor and adjust care to reflect changes in your health, goals, or living situation

Supporting Inclusion and Independence in Canberra

We believe that every person, regardless of disability or background, deserves dignity, respect, and the opportunity to live a fulfilling life. Living in Canberra should come with full access to community, services, and opportunities.

Through our support services, we help our clients access:

  • Safe, accessible housing and accommodation
  • Essential daily living support and personal care
  • Medical and nursing support when needed
  • Social and community participation
  • Services that respect cultural diversity and personal background
  • Support planning and coordination under NDIS

We aim to be a trusted partner in your journey, not just a service provider. 

Who We Support?

At Prime 1 Care, we support a wide variety of individuals in Canberra, including:

  • People with physical disabilities requiring personal care or mobility support.
  • Individuals with complex medical needs or high support requirements.
  • Those who require nursing care, medication management, or high-intensity assistance.
  • People living with disabilities are seeking assistance with daily living, household tasks, or community access.
  • Families and carers needing respite support or short-term care

Individuals from culturally and linguistically diverse backgrounds need culturally sensitive care.

Getting Started Is Easy

To find out if we are right for you, contact our dedicated team or send us an enquiry. We are here to answer your questions, guide you through the NDIS process, and design a care plan that meets your needs.

We look forward to supporting you or your loved one with dignity, respect, and genuine care.

Contact us today

Frequently Asked Questions (FAQs)

Yes. We are officially registered under the NDIS Quality and Safeguards Commission, so you can access our services using your NDIS plan.

We provide a broad range of supports: in-home care, daily living assistance, high-intensity and complex medical care, plan management, support coordination, Specialist Disability Accommodation (SDA), home modification, respite care, and more.

SDA is purpose-built housing for people with extreme functional impairment or very high support needs. If your NDIS plan includes SDA funding and you meet the eligibility criteria, we can assist in locating and managing suitable accommodation.

Absolutely. Our team includes caregivers from diverse backgrounds, and we provide culturally sensitive support, including assistance in navigating NDIS assessments and funding, which is especially helpful for CALD clients.

We conduct regular reviews of your care plan and can adapt services accordingly. Whether you need more support, different support, or wish to reduce services, we work with you to adjust the plan.

NDIS-logo1-300x124

Sydney

  • Level 8, 25 Restwell Street, Bankstown, NSW 2200

Melbourne

  • Level 5, 25 12 Clarke Street Sunshine, VIC 3020

Join Our Team

Apply Now

Get Our Services

Let's Connect
logo
We pay respect to Elders, past present and future.
Facebook Instagram Linkedin-in Tiktok

USEFUL LINKS

NDIS Provider

NDIS Services

CONTACT US

Sydney

Level 8, 25 Restwell Street,
Bankstown, NSW 2200

Melbourne

Level 5, 25 12 Clarke Street Sunshine,
VIC 3020

Canberra

Level 4 & 5, 15 moore street Canberra ACT 2601

© 2026 Prime 1 Care. All rights reserved.
Prime 1 Care acknowledges the traditional custodians throughout Australia and their continuing connection to the land, sea and community. We pay respect to all Aboriginal and Torres strait islander peoples, their cultures and their elders, past and present.
Email
Phone
Phone
1300 683 803
Email
info@prime1care.com.au