Support across the ACT
Include your suburb and the places you regularly travel to. This helps the team discuss worker scheduling and whether the requested service is available for your routine.
Local services
Find out about NDIS support in Canberra, from help with daily routines to community nursing and support coordination. Prime 1 Care can discuss your goals and how support fits alongside family, work, study and existing services in the ACT. Discuss respite & short term support requirements and local service availability with our national team.
Include your suburb and the places you regularly travel to. This helps the team discuss worker scheduling and whether the requested service is available for your routine.
Describe what assistance is needed before, during and after an outing. Personal support, nursing tasks and transport arrangements need to be discussed separately so responsibilities are clear.
Call ahead to confirm meeting arrangements and accessibility needs. A phone discussion can help identify the service and information needed before an appointment.
A short stay or respite arrangement should consider the participant’s routine, preferences, relationships and goals. Discuss personal care, communication, mobility and any nursing requirements at the outset.
Accommodation, assistance, activities, meals and transport may involve different arrangements. Ask for a clear description of the service, staffing, costs and what the participant needs to bring.
Do not assume that a stay, holiday or break is funded under an NDIS plan. The relevant funding requirements and the specific service arrangement need confirmation before booking.
Your questions
Yes. Explain the dates, location and support required. Prime 1 Care can discuss current options and what needs to be confirmed, including suitability, availability, inclusions and funding.
Call the national team to discuss timing and availability. An urgent enquiry does not guarantee a placement. Website forms and general enquiry channels are not emergency services.
One national team
A first conversation can help clarify your support needs, location and next steps.
National Enquiries: 02 9129 0300