Support across the ACT
Include your suburb and the places you regularly travel to. This helps the team discuss worker scheduling and whether the requested service is available for your routine.
Local services
Find out about NDIS support in Canberra, from help with daily routines to community nursing and support coordination. Prime 1 Care can discuss your goals and how support fits alongside family, work, study and existing services in the ACT. Discuss daily living & personal care requirements and local service availability with our national team.
Include your suburb and the places you regularly travel to. This helps the team discuss worker scheduling and whether the requested service is available for your routine.
Describe what assistance is needed before, during and after an outing. Personal support, nursing tasks and transport arrangements need to be discussed separately so responsibilities are clear.
Call ahead to confirm meeting arrangements and accessibility needs. A phone discussion can help identify the service and information needed before an appointment.
Discuss assistance with getting ready, showering, dressing, grooming and other personal routines. Explain how you prefer to be supported, including privacy, communication and worker preferences.
Daily living assistance may include meal preparation, household tasks and support to organise a routine. Agree the tasks and hours that match your needs and funding arrangements.
For participants with intellectual disability, autism, physical disability or other support needs, planning should reflect the individual. A diagnosis does not describe someone’s abilities, goals or preferred way of receiving help.
Your questions
Tell the team your preferences, including communication, routines and worker matching. These should form part of the support discussion, with availability and agreed arrangements confirmed before services start.
Discuss the days, times and tasks you need. A schedule depends on local availability and a suitable service agreement; you do not need to enquire about full-time support.
One national team
A first conversation can help clarify your support needs, location and next steps.
National Enquiries: 02 9129 0300