NDIS Support Canberra

Name: Prime 1 Care
Brand: Prime 1 Care
Rating: 5 (5 reviews)

Compassionate, High-Quality Disability Support in the ACT

At Prime 1 Care, we aim to bring our experience and commitment to quality care to participants of the National Disability Insurance Scheme (NDIS) across Canberra and the wider Australian Capital Territory. Whether you or a loved one needs in-home personal support, specialised care, plan management, or help navigating your NDIS journey, we are here to help.

Our approach is simple: personalised services, genuine respect, and support tailored to your needs.

What is the NDIS – and What It Means for You in Canberra?

The National Disability Insurance Scheme is designed to fund reasonable and necessary supports for Australians living with permanent and significant disability.

Under the NDIS, individuals gain the ability to access supports that help them participate in daily life, engage with family and community, develop new skills, and live with dignity and independence.

For those living in the Australian Capital Territory, including Canberra, the NDIS is delivered locally through registered providers and supported by local-area coordination partners.

As a registered provider familiar with NDIS regulations and approved by the NDIS Quality and Safeguards Commission, we understand what’s expected. We also understand that every participant’s journey is unique and treat each person accordingly.

Why Choose Us?

✔ Tailored Care Plans for Every Individual

We begin with a consultation to understand your needs, goals, and preferences. From there, we create a care plan that reflects your lifestyle, not a generic, one-size-fits-all solution.

✔ Registered, Experienced Professionals

Our team comprises registered nurses, experienced support workers, and care coordinators who meet or exceed all qualification standards. We pride ourselves on delivering compliant, safe, and compassionate support for every participant.

✔ Flexible Services — From Everyday Support to Complex Care

From basic household assistance and personal care to high-intensity care and specialised disability accommodation, we offer a broad range of NDIS services. Whether you need occasional support or 24/7 care, we can tailor services across the spectrum.

✔ Cultural Sensitivity and Inclusivity

We value diversity. Our team includes individuals from different cultural backgrounds, and we respect and support people irrespective of their heritage or personal history.

✔ Hassle-Free Navigation of NDIS

Understanding NDIS plans, funding categories, and requirements can be overwhelming. We support you through the entire process from initial consultations to plan implementation, making things as simple and transparent as possible.

Our NDIS Services

Below are some of the core services we offer for NDIS participants in the ACT.

In-home care & personal care

Assistance with daily living tasks such as showering, dressing, mobility support, and household chores.

High-intensity support

For participants with complex medical needs or requiring significant physical support. Our trained staff provides compassionate, professional care.

Specialist Disability Accommodation (SDA)

Safe, accommodating living arrangements tailored to individuals requiring specialised housing or modifications.

Plan Management & Support Coordination

Guidance and administration support to help you manage your NDIS funding, liaise with the right professionals, and meet your short- and long-term goals.

Community Nursing & Health-related support

Allied health services, nursing care, and general health support delivered as part of your plan.

Respite Care

Short-term relief care for families, carers, or participants who need occasional support or a temporary break.

Our goal is to address your unique requirements through a combination of services that best suit your situation, whether you’re seeking support for day-to-day independence, long-term care, or community involvement.

What the Local Context Means?

The delivery of NDIS in the ACT includes coordination by local partners. For example, for early childhood supports and Local Area Coordination, the NDIS works with community-based partner organisations to connect participants with suitable services.

This local approach helps ensure that supports are relevant to the ACT community. As participants, you can choose a registered provider such as us, and we will work within the regulatory framework to deliver services that meet both your needs and NDIS standards.

By choosing us, you benefit from our experience with NDIS compliance, our dedicated team, and our commitment to quality and safety under the guidelines of the NDIS Quality and Safeguards Commission.

What You Can Expect From Us?

Respect and dignity — We believe in treating every participant with care, respect, and compassion.
Reliability and professionalism — Our staff are vetted, trained, and properly supervised. We adhere strictly to all applicable regulations, safeguarding practices, and quality standards.
Flexibility — Life changes, needs evolve. We adapt your support plans accordingly.
Clarity and transparency — From pricing to services, we maintain clear communication. There are no hidden costs or surprises.
Partnership with families and carers — We work together with you and your support network to deliver the best possible outcomes.

How to Begin Your NDIS Journey with Us?

Getting started is straightforward:

Reach out to us by phone (02 9000 1446) or our contact form.
We’ll arrange a free initial consultation to assess your needs and eligibility
We’ll help guide you through the NDIS process from registration to plan implementation
Once agreed, we start delivering services tailored to you

We are committed to making your NDIS experience smooth, supportive, and personal. Let us handle the logistics and care, so you can focus on living life comfortably and with dignity.

At Prime 1 Care, our purpose is to deliver dependable, caring, and professional support to NDIS participants across Canberra. Your well-being, independence, and dignity are at the heart of everything we do. Reach out today to start your journey with a team that genuinely cares.

Frequently Asked Questions

Q: Who is eligible for NDIS support in Canberra?

The NDIS provides support to eligible people with a permanent and significant disability under 65 years of age. If you meet those criteria, and your disability affects your daily life, you may be eligible.

Q: How do I find an NDIS registered provider in Canberra?

You can use the official Provider Finder tool via the NDIS website. Alternatively, you can contact us. We are a registered provider and can guide you through the process.

Q: What types of support does NDIS cover under Prime 1 Care?

We deliver a broad range of supports, including in-home and personal care, high-intensity support, specialist accommodation, plan management, support coordination, and community nursing.

Q: Can I change my care plan later if my needs change?

Yes. We review support plans regularly and can adjust services if your situation, needs, or goals change.

Q: How do you ensure care quality and compliance?

Our staff are qualified, trained, and regularly supervised. We follow all NDIS standards and operate under the oversight of the NDIS Quality and Safeguards Commission.

Q: What if I am new to the NDIS and don’t know how to begin?

We can guide you through the entire NDIS process from initial enquiries and eligibility checks to plan setup, service coordination, and ongoing support.