Liverpool is the hub of South-Western Sydney a city of more than 230,000 residents and one of the most socially and economically diverse areas in the country. For NDIS participants living in Liverpool and surrounding suburbs, finding a provider who is genuinely local, culturally aware and available when you need them makes all the difference.
Prime 1 Care is a registered NDIS provider delivering personalised disability support to participants across the Liverpool LGA. We support people in Liverpool CBD, Casula, Miller, Green Valley, Sadleir, Warwick Farm, Lurnea, Prestons, Carnes Hill, Hoxton Park, Middleton Grange and beyond. Our team is familiar with this community its strengths, its transport options, its health infrastructure at Liverpool Hospital, and its cultural diversity.
Liverpool’s NDIS community is one of Sydney’s largest and most underserved. Many participants in South-Western Sydney report difficulty finding providers who will travel to their suburb, speak their language or understand their cultural background. Several providers list Liverpool as a service area but rarely have staff or coordinators based there.
Prime 1 Care is different. We are not ticking a geographic box on a provider finder. We actively support participants in South-Western Sydney with coordinators who know the area and support workers who live in it. We have experience working with the high proportion of newly arrived and refugee communities in the Liverpool LGA who are navigating the NDIS for the first time often without support from extended family networks.
24/7 Client Support
Our coordinators conduct home visits across Liverpool LGA. NDIS registration active Quality & Safeguards Commission.
Liverpool Hospital is one of NSW’s busiest public hospitals and a major discharge point for participants acquiring disability support needs. Many Liverpool participants enter the NDIS following a hospital admission stroke, injury, or a deteriorating chronic condition and need supports to begin quickly. Prime 1 Care has experience in rapid-onset support setup and works directly with hospital social workers and discharge planners to get participants home safely.
If you or a family member is being discharged from Liverpool Hospital and needs NDIS support to return home, call us before discharge. We can have supports in place within days.
To access the NDIS, you need to be under 65, an Australian citizen or permanent resident, and have a permanent and significant disability that affects your daily activities. Liverpool residents can contact the NDIS on 1800 800 110 or speak to their GP or local area coordinator. Prime 1 Care can help you understand the eligibility process and prepare your access request.
Absolutely. Our support coordinators in Liverpool regularly assist participants with plan reviews gathering evidence, writing participant statements and attending review meetings. If your current plan underfunds your needs, we will help you build the case for a higher allocation. This is part of our support coordination service.
Yes. While our primary service area is the Liverpool LGA, we regularly support participants in the adjoining Fairfield LGA including Cabramatta, Canley Vale, Fairfield, Wetherill Park and Bossley Park. These communities are adjacent to Liverpool and many participants have family and social connections that cross the LGA boundary.
Our Liverpool-area staff include workers with Arabic, Vietnamese, Khmer, Assyrian and Pacific Islander language capabilities. We can also arrange NAATI-accredited interpreters for formal NDIS planning meetings and assessments. Please let us know your language preference when you first contact us.
Level 8, 25 Restwell Street,
Bankstown, NSW 2200
Level 5, 25 12 Clarke Street Sunshine,
VIC 3020
Level 4 & 5, 15 moore street Canberra ACT 2601
Prime 1 Care acknowledges the traditional custodians throughout Australia and their continuing connection to the land, sea and community. We pay respect to all Aboriginal and Torres strait islander peoples, their cultures and their elders, past and present.