Match the service to your suburb
Melbourne enquiries should include a postcode and the locations where support is needed. Ask the team to confirm service availability and the practical travel arrangements.
Local services
Discuss NDIS support in Melbourne with Prime 1 Care. Whether you need help at home, nursing support or assistance to participate in the community, your suburb and daily routine are the starting point for a useful conversation. Discuss daily living & personal care requirements and local service availability with our national team.
Melbourne enquiries should include a postcode and the locations where support is needed. Ask the team to confirm service availability and the practical travel arrangements.
Tell us about your communication style, preferred support times and the skills a worker needs. Include how family, carers or a support coordinator should be involved.
Please call before attending an office. The team can confirm the current meeting address, access arrangements and whether a phone discussion would suit your needs.
Discuss assistance with getting ready, showering, dressing, grooming and other personal routines. Explain how you prefer to be supported, including privacy, communication and worker preferences.
Daily living assistance may include meal preparation, household tasks and support to organise a routine. Agree the tasks and hours that match your needs and funding arrangements.
For participants with intellectual disability, autism, physical disability or other support needs, planning should reflect the individual. A diagnosis does not describe someone’s abilities, goals or preferred way of receiving help.
Your questions
Tell the team your preferences, including communication, routines and worker matching. These should form part of the support discussion, with availability and agreed arrangements confirmed before services start.
Discuss the days, times and tasks you need. A schedule depends on local availability and a suitable service agreement; you do not need to enquire about full-time support.
One national team
A first conversation can help clarify your support needs, location and next steps.
National Enquiries: 02 9129 0300