Match the service to your suburb
Melbourne enquiries should include a postcode and the locations where support is needed. Ask the team to confirm service availability and the practical travel arrangements.
Local services
Discuss NDIS support in Melbourne with Prime 1 Care. Whether you need help at home, nursing support or assistance to participate in the community, your suburb and daily routine are the starting point for a useful conversation. Discuss respite & short term support requirements and local service availability with our national team.
Melbourne enquiries should include a postcode and the locations where support is needed. Ask the team to confirm service availability and the practical travel arrangements.
Tell us about your communication style, preferred support times and the skills a worker needs. Include how family, carers or a support coordinator should be involved.
Please call before attending an office. The team can confirm the current meeting address, access arrangements and whether a phone discussion would suit your needs.
A short stay or respite arrangement should consider the participant’s routine, preferences, relationships and goals. Discuss personal care, communication, mobility and any nursing requirements at the outset.
Accommodation, assistance, activities, meals and transport may involve different arrangements. Ask for a clear description of the service, staffing, costs and what the participant needs to bring.
Do not assume that a stay, holiday or break is funded under an NDIS plan. The relevant funding requirements and the specific service arrangement need confirmation before booking.
Your questions
Yes. Explain the dates, location and support required. Prime 1 Care can discuss current options and what needs to be confirmed, including suitability, availability, inclusions and funding.
Call the national team to discuss timing and availability. An urgent enquiry does not guarantee a placement. Website forms and general enquiry channels are not emergency services.
One national team
A first conversation can help clarify your support needs, location and next steps.
National Enquiries: 02 9129 0300