Sydney · Bankstown office
Level 8, 25 Restwell StreetBankstown NSW 2200
Our Sydney office location. Camden, Macarthur and other NSW regions are service enquiries, not separate office addresses.
Sydney supportContact Prime 1 Care
One national team. Let’s talk.
For service enquiries, local availability and participant referrals anywhere in Australia, start with our national team.
ONE NATIONAL CONTACT NUMBER
National Enquiries
02 9129 0300Use this number for every region and service.
info@prime1care.com.auDiscuss a complex referral
Start with the location and broad support required. The team can clarify suitability, capacity and how to share necessary information securely.
Refer a participantCommunication that works for you
Tell us about your communication preferences, interpreter needs or whether you would like a family member, advocate or trusted person involved.
Accessible contact optionsOur general enquiry channels are not emergency services. Please do not send clinical reports or sensitive participant records through this initial form.
Office information
Arrange a conversation before visiting.
Our existing office locations are listed below. Please call the national team to confirm an appointment, current meeting details and accessibility before travelling.
Bankstown NSW 2200
Canberra office
Levels 4 & 5, 15 Moore StreetCanberra ACT 2601
Call ahead to arrange a meeting and discuss access or communication requirements.
Canberra and ACT supportMelbourne · Sunshine office
Sunshine, Victoria.
Contact the national team for the current street address, meeting arrangements and directions before visiting.
Melbourne supportOne national team
Looking for your region?
Explore service areas, outreach enquiries and local planning information across Australia.
National Enquiries: 02 9129 0300